ON AVERAGE IT TAKES 3-5 BUSINESS DAYS TO PROCESS AND SHIP OUT YOUR ORDERS!

YOUR ORDER WILL BE SHIPPED THROUGH USPS. AFTER THE ORDER IS DROPPED OFF BY USPS WE ARE NO LONGER RESPONSIBLE FOR SHIPPING ERRORS OR THE PACKAGE BEING LOST OR STOLEN.

SMALLER ORDERS SUCH AS STICKERS OR POSTCARDS WILL NOT HAVE TRACKING.

PLEASE EMAIL ANY SHIPPING ADJUSTMENTS WITHIN 24 HOURS OF YOUR ORDER BEING PLACED TO PALMCREATIVESHOP@GMAIL.COM.

UNFORTUNATELY AT THIS TIME WE DO NOT ALLOW CANCELATIONS OR RETURNS. PLEASE REACH OUT IF THERE IS AN ISSUE WITH YOUR ORDER.

IF AN ITEM ARRIVES DAMAGED, PLEASE REACH OUT TO US WITH A DESCRIPTION AND PHOTOS OF THE DAMAGE AND WE WILL WORK TOGETHER TO RESOLVE THE MATTER.

Yes! We have a FAIRE account where you can order wholesale! www.faire.com/apply/palmcreative

If you do not use FAIRE no worries! Please email us at palmcreativeshop@gmail.com and we can provide Quotes and Rates!

Yes! If the collab or brand deal is in line with my community and business. I do not partner with brands or companies that I would not use personally. If you are interested and think your brand would be a good fit please reach out via our contact page or email!